Returns

Any unauthorized cancellations, refused orders or returns will be charged a 20% re-stocking fee + all freight charges.

When do items need to be returned? If for any reason you are dissatisfied with your order, please contact us within 5 days of receipt of merchandise to resolve.

Where do items need to be returned? If for any reason you are dissatisfied with your order, please contact us within 5 days of receipt of merchandise to resolve.

How do customers return items? We will refund or replace the product that is defective or broken in transit. 

Damages from shipping must be reported within 5 days of receipt of your shipment. Please forward a photograph of damaged goods with a full description to ArdenSweents@gmail.com. Keep all packaging materials and do not use the product until the shipping issue is documented with the carrier.